Horizon Hobby Sales and Service teams can’t wait to assist you. We’re here seven days a week to help YOU have fun with hobbies!
Customer Support Hours of Operation:
Monday – Saturday: 8:00 A.M. - 7:00 P.M. CST
Sunday: 12:00 P.M. - 7:00 P.M. CST
Product Support Hours of Operation - Radio Control:
Monday – Friday: 8:00 A.M. – 7:00 P.M. CST
Saturday: 8:00 A.M. – 5:00 P.M CST
Sunday: 12:00 P.M. – 5:00 P.M. CST
Product Support Hours of Operation - Model Railroad:
Monday – Friday: 8:00 A.M. – 4:00 P.M. PST
Sales:
800-338-4639
websales@horizonhobby.com
- Price and Availability
- Place an Order
- Order Status
- Request a Catalog
- Address Change
- Receive more information about any product we offer
Product Support - Radio Control:
877-504-0233
To Place a Horizon Hobby Support Inquiry please visit our Inquiry Form
- Warranty Questions
- Repair Questions
- Technical Product Questions
Horizon also provides parts only Align support with proof of purchase from Horizon Hobby or a Horizon dealer.
Product Support - Model Railroad:
Phone: 310-763-7140
Toll Free: 877-422-9316
For warranty questions, repair questions, technical support, and product information:
help@athearn.com
To order parts not stocked by HorizonHobbyTrains, missing parts requests, and parts related inquiries:
parts@athearn.com
Horizon Hobby supports the following model railroad brands:
Questions or comments about our website? Contact us at webmaster@horizonhobby.com